12 September 2017
How are you doing?
Today my manager did something so slight, yet so remarkable, it imbued me with a sense of hope.
She asked me how I was doing, then - unlike the hundreds that have come before - stayed around to listen to the answer. She didn’t fidget with her phone, neither did she give the impression she was just hearing what came out of my mouth in response. She actually listened. And cared.
This is what good leaders (and friends) should do. This is what you should do starting right now.