13 October 2017
Don't be an obstacle
You can't provide value at the same time as being an obstacle.
You've made a useful app, yet it's hard to use.
You've written a personal development book using intransigent, prolix prose.
The health service which drowns you in a deluge of paperwork to satisfy a needless bureaucracy.
If you want to help people you first need to get the hell out of their way.